This is an informational translation. The original Slovak text is the controlling version; mandatory consumer rights remain unaffected.
Withdraw from the contract
Last updated: 16 September 2026
Online withdrawal notice
This public function does not require sign-in. It is intended for consumers who wish to exercise their right to withdraw from a distance contract. The notice can be submitted without giving a reason.
What happens after submission
We will securely record the notice and promptly send its content with the exact date and time to the email provided. Confirmation of receipt alone does not determine the assessment of the statutory deadline or any settlement for services already provided.